1. This is an agreement between Carnival Munchies and the company whom is planning, organizing and/or managing an event OR an event company booking Carnival Munchies services/products OR a private client who books the services of Carnival Munchies. In this contract the party which books Carnival Munchies Products/Services will be called as a Customer. Carnival Munchies will be called as Caterer.
This Agreement (the “Agreement”) is made and entered for the below event. Details as below :
By and between : Caterer and Customer
a. CATERER
Company Name : CARNIVAL MUNCHIES
Company UEN : 53220309K
Company Address: 21 WOODLANDS CLOSE , PRIMZ BIZHUB #07-31 , SINGAPORE 737854
Company POC Name : MRS A K SAHTYAH D/O J ALEXANDER VINCENT
Company POC email: admin@carnivalmunchies.com
Company POC Mobile: 81892354
b. CUSTOMER – COMPANY OR EVENT COMPANY – For and on behalf of
The User using www.carnivalmunchies.com e-shop to purchase caterer products and services.
Exact start and end time must be given by customer to caterer in the remarks filed during checkout.
Please read these terms and conditions.
2. Confirmation of event
Once the customer makes the online payment successfully , an e-receipt will be sent to customer email.
Once caterer confirms receipt , the event is deemed as confirmed event. If you do receive a reply from caterer in B/W , please call the hotline @ 91011164.
3. Payment Mode
We accept payment by CASH , I-bank Transfer , Paypal and cheque. Post dated cheques are not allowed.
If customer chose the i–bank mode of payment , customer can transfer funds to POSB Savings Account: 170-70920-9. It’s wise for customer to send caterer the confirmation code via email to double confirm the order.
If customer chose the cheque mode of payment , they can address the cheque to “A K SAHTYAH D/O J ALEXANDER VINCENT”. Cheque mode of payment option is ONLY for our regular event companies.
Caterer reserve the right to adjust price list at anytime. Prices in effect at the time of confirmation of quotation are final.
Caterer prices are in Singapore Dollars (SGD) and all prices exclude GST.
All payments must be made on event date latest unless there is a specific arrangement made on credit terms. Late payment means 10% interest per day of late payment from event date.
If payment is not settled, legal actions will be taken.
4. Changes / Cancellation of Orders
Any confirmed event which needs changes or modification has to be done as below prior to event date.
If event is cancelled or post phone by customer , there will be no refund. Notification of these must be made in writing by customer to caterer.
Once event confirmed, customer is not allowed to downgrade the cost of products / services.
Any confirmed event which needs changes or modification to final orders to include in more services / items can be informed to caterer in writing by customer. (Subject to caterer products / services availability)
5. Complimentary Product / Services
Caterer’s complimentary services / products are subject to availability and can be changed/modified/omited by caterer.
6. Limitations of Liability
Despite our best efforts, colours may vary from those depicted due to the effect of the scanning/photography process as well as the variation in individual monitors. Henceforth, we cannot take responsibility for such differences. (E.g. Banners, Balloons, Invitation Cards, Printed Media, Photographs etc)
The images in the eshop are for illustration purposes only.
7. Privacy Notice
Any information in this contract will be kept strictly confidential by both parties.
8. F&B Stations Booking Time Slots
Once customer confirms the time slots booking from Caterer, customer cannot change the timing after the event is confirmed.
If customers are to change the event timing to a later or earlier timing, there will be a penalty charge of 20% on top of total quotation / invoice amount. (Subject to caterer products / services availability)
Extension of caterer services on event date is subject to availability and can be discussed on a separate note to the Directors of the Catering Company.
9. F&B Live Stations Logistics and Power Points
Customer to ensure they provide adequate tables and chairs as recommended by caterer in quotation / invoice. If there is inadequate domestic logistics provided, the caterer will not be held responsible. This information will be available in the line item.
Customer to ensure they provide adequate power points as recommended by caterer in quotation / invoice. If there is a power trip due to wrong voltage allocation or inadequate power points, the caterer will not be held responsible. This information will be available in the line item.
Customer to ensure they provide water points for stations which require water as recommended by caterer in quotation / invoice. If there is no water provided, the caterer will not be held responsible. All F&B stations requires water points as per NEA regulations.
10. F&B Catering
Customer to ensure they provide adequate tables and chairs as recommended by caterer in quotation / invoice. If there is inadequate domestic logistics provided, the caterer will not be held responsible. . This information will be available in the line item.
Customer to ensure they provide water points for stations which require water as recommended by caterer in quotation / invoice. If there is no water provided, the caterer will not be held responsible. All F&B stations requires water points as per NEA regulations.
11. Bookings via e-shop
If you are booking an order via caterer e-shop, please ensure you list your choice in the remarks when you checkout.
Eg. Colour, Flavour of F&B
12. Property Damage
Caterer will not be responsible for any property damage during the event caused by spillage on carpets.
13. Injury
Customer is to ensure he/she informs guests on F&B Stations hazards if any. If guests are injured or hurt , caterer will not be held responsible.
14. Post event
Caterer takes responsibility to dispose off unconsumed food after event.
Caterer will not take responsibility for spillage.
Customer must not take back unconsumed food unless it’s the items ordered in the catering category.
15. Exchange of Information/Contacts/Prices
This agreement contract and the binding quotation / invoice should not be used for any business means by customer or legal actions will be taken by caterer on the customer.
Customer must not transfer, share, sell , make any communication via any means on the caterer prices and contract details to any third party.
Caterer must not sell customer data to any third party.
Customer must not ask for contact details of caterer manpower. If found guilty, legal actions will be taken by caterer on the customer.
Any queries on payment or products or services must be made directly to the email address as above in the contract to caterer OR you can call our HOTLINE +6591011164.
16. Law and Jurisdiction
This Agreement shall be governed by the laws of Singapore.
17. Entire Agreement
This Agreement represents the entire understanding between the parties relating to the subject matter hereof and supersedes all previous agreements, understandings or commitments between the parties whether oral or written with respect to the subject matter hereof.
By checking this radio box and confirming the order , customer is agreeing to this agreement contract Terms and Conditions and has confirmed he/she has read the Terms and Conditions.
